The norm for the carriage of free baggage - weight, size and number of seats - depends on the direction of the flight and the class of service of the passenger and is determined by the rules of the airline. Information on the rules of baggage transportation can be obtained on the airline's website and at the ticket sales offices of the carrier. Information on the rate of free baggage is usually indicated in the appropriate box of the air ticket or displayed when booking.
Excess or oversized baggage is a baggage whose weight or number of seats exceeds the free baggage allowance established by the airline for your class of service. In advance, contact the airline and specify the conditions for the carriage of such baggage as it requires special clearance. For the transportation of excess baggage, the airline charges an additional payment. Tariffs for the carriage of excess baggage are established by the airline that carries out the transportation. Payment is made at the airport ticket office. After payment, you should receive a receipt of paid baggage, which you need to show to the registration officer, and you will be issued a boarding pass.
For questions related to damage, missing parts of the contents or loss of baggage, please contact the luggage search desk.